SHIPPING POLICY

General Overview

This Shipping Policy governs all order processing, shipment, delivery, and logistics rules for products purchased on our official website, including all tops, bottoms, outerwear, and accessories. We implement a unified, standardized global shipping service for all customers worldwide, with identical processing and delivery standards for all regions. This policy is designed to provide clear, transparent, and reliable logistics arrangements, ensuring a stable and predictable shopping experience for every global user. By placing an order on our website, you confirm that you have read, understood, and agreed to all terms outlined in this Shipping Policy.

Order Processing Time

All confirmed and paid orders will undergo standard pre-shipping processing, including order verification, product quality inspection, item sorting, and professional packaging. Our unified processing timeframe for all in-stock items is 1 to 3 working days. Orders are processed sequentially, and we strive to arrange outbound shipment as quickly as possible within the specified cycle to ensure timely delivery to customers.

Global Delivery Timeframe

We provide unified global delivery services covering all regions worldwide. There is no differentiation between domestic and international shipping standards on our platform. The standard estimated delivery time for all orders is 6 to 12 working days after shipment departure. This unified delivery cycle applies to all global customers to maintain consistent service standards and eliminate regional delivery differences.
To meet diverse customer needs and accommodate urgent shopping demands, we also support optional expedited delivery services. Customers can choose the expedited shipping option during checkout to enjoy a faster delivery process based on personal requirements.

Free Shipping Service

We offer full free shipping on all products available on our website. There are no hidden shipping fees, handling fees, or additional logistics charges for any valid order, regardless of order amount, product type, or delivery destination. This all-inclusive free shipping policy applies to all global orders, allowing customers to enjoy cost-effective and worry-free shopping without extra logistics expenses.

Shipping Coverage & Restrictions

Our logistics service covers most regions around the world with stable and mature global shipping channels. We strictly follow unified global shipping specifications and do not set separate delivery rules for different countries or regions. All packaged items are professionally packaged to prevent damage, deformation, or contamination during long-distance transportation, ensuring products arrive in intact and good condition.
Please note that standard delivery time is an estimated timeframe, which may be slightly affected by objective factors including local logistics efficiency, customs clearance procedures, and unexpected transit delays. Minor fluctuations in the delivery cycle do not constitute valid grounds for order dispute or refund application.

Order Tracking & Delivery Notification

Once your order is dispatched from our warehouse, you will receive an official shipping notification. You can track the real-time logistics status, transit progress, and delivery update of your package through the official order page on our website. We maintain transparent logistics information throughout the entire shipping process, allowing customers to keep abreast of their order dynamics at any time.

Delivery Reminders & Customer Responsibilities

Customers are required to provide accurate and complete delivery addresses, valid contact information, and correct postal codes during order placement to ensure smooth delivery. Failure to provide accurate information may result in delivery delay, package return, or logistics failure. We will not be responsible for delivery problems caused by incorrect customer-provided address information.
Upon package arrival, customers are advised to check the package appearance and item integrity in a timely manner. If you encounter any logistics abnormalities such as package damage, loss, or delivery exceptions, please contact our customer support team promptly for follow-up assistance.

Currency Standard

Consistent with our platform unified rules, all shipping-related service settlements and order transactions are denominated in USD. Since all products enjoy free shipping, no shipping-related settlement or currency conversion fees will be generated for any customer orders.

Customer Support & Inquiries

For any questions regarding order processing status, shipping schedules, delivery delays, expedited service details, and other logistics-related issues, please reach out to our professional customer service team via the Contact Us page on our official website. All official contact channels and service email addresses are fully displayed on the Contact Us page, and our team will provide timely and professional responses and solutions.

Policy Updates

We reserve the right to optimize and adjust this Shipping Policy according to platform service upgrades and logistics channel updates. All revised terms will be officially published on our website and take effect immediately upon release. Continued use of our website and logistics services after policy updates indicates your acceptance of the latest policy terms.